Terms and Conditions

Effective Date: 18 December 2025

Welcome to Band Master. By accessing our website, contacting us, or purchasing our products or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

Band Master is a musical instrument store based in Ernakulam, Kerala, India. These Terms and Conditions apply to all visitors, customers, and users of our website and services. If you do not agree with any part of these terms, you should not use our website or services.

2. Products and Services

• Band Master offers musical instruments, band accessories, uniforms, and customized band instrument packages.
• Product images, descriptions, and prices are provided for reference and may vary slightly due to manufacturing updates or availability.
• Prices are subject to change without prior notice and may be exclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

• Orders can be placed through phone, email, WhatsApp, or in person at our store.
• Full or partial payment may be required before order confirmation.
• Payments can be made via cash, UPI, cards, net banking, or other approved payment methods.
• Band Master reserves the right to cancel or refuse any order at its discretion.

4. Bulk Orders and Custom Packages

• Bulk orders and custom band instrument packages are subject to separate pricing, timelines, and availability.
• Once confirmed, customized or bulk orders cannot be cancelled or refunded unless agreed upon in writing.

5. Shipping and Delivery

• Delivery timelines may vary based on location, product availability, and courier services.
• Band Master is not responsible for delays caused by logistics partners, natural events, or unforeseen circumstances.
• Customers are responsible for providing accurate delivery information.

6. Returns, Refunds, and Exchanges

• Returns or exchanges are accepted only if the product is damaged or defective at the time of delivery.
• Any issue must be reported within the specified return period mentioned at the time of purchase.
• Products must be unused, in original condition, and with original packaging.
• Customized products, uniforms, and special orders are non-returnable.

7. Warranty and Repairs

• Warranty, if applicable, is provided by the manufacturer and subject to their terms.
• Band Master may assist with warranty claims but is not responsible for manufacturer decisions.
• Repair services are subject to availability and service charges.

8. User Responsibilities

• Users agree to provide accurate and complete information when placing orders or enquiries.
• Any misuse of the website, false information, or fraudulent activity may result in service refusal.

9. Intellectual Property

All content on the Band Master website, including logos, images, text, and designs, is the property of Band Master and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Band Master shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the product purchased.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ernakulam, Kerala.

12. Changes to Terms and Conditions

Band Master reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Band Master
Door No.196, DD Vyapar Bhavan,
Kadavanthra, Ernakulam,
Kerala – 682020

Email: bandmaster765@gmail.com
Phone: +91 759 198 9692 | +91 996 198 1822